SaaS Platform Development
Process first.
Product last.
Most good SaaS products start as a process someone already runs well, usually inside one business, usually held together by spreadsheets and experience. The hard part isn't the screens. It's turning that process into rules that hold up when hundreds of other businesses use it.
We do SaaS platform development by mapping the logic and the data model before we write any code. Accounts, tenants, permissions and billing are designed in from the start, not added after the first customer asks for them.
From internal process to multi-user product
What works for one team has to work for every customer.
A process that lives in one person's head has exceptions nobody has written down. We pull those out in the logic map, decide which ones become settings, which become rules, and which get dropped, so the product works for customers who don't run things exactly the way you do.
- Logic map of the process before the build
- Configurable rules instead of hard-coded habits
- Onboarding flows for new customer accounts
- MVP scope set from the logic map
Multi-tenant data model
Every customer's data separate. One codebase.
In a SaaS platform, the data model is the product. We design how tenants, users and records relate before the first screen, so each customer only ever sees their own data and the platform can grow without a rebuild. Getting this wrong early is the most expensive mistake in SaaS, which is why it comes first.
- Tenant isolation designed in from day one
- Data model documented before the build
- API-first back end
- Full code and repository ownership
Accounts, permissions and billing
The parts every SaaS needs. Built once, properly.
Sign-up, team invites, roles and subscription billing are not features customers notice when they work, but they notice immediately when they don't. We build them around your pricing model and your permission rules, so plans, limits and access are enforced by the logic layer rather than by hoping users stay in their lane.
- Accounts, teams and invites
- Role-based permissions
- Subscription billing and plan limits
- Admin tools to run the platform
Deliverables
We can build
- Industry-specific operations platforms
- Client and supplier collaboration tools
- Booking and scheduling products
- Workflow tools sold per seat or per account
- Internal tools turned into commercial products
- Customer portals with tiered plans
- Admin dashboards for running the platform
- MVPs scoped for first paying customers
How we work
Same method, every build.
- 01Discovery
- 02Logic Map
- 03Data Model
- 04Build
- 05Handover
Case study
Protée OS: nine months, brief to live product.
We built Protée OS, our own event planning and production platform, the way we build SaaS for clients. It started as 23 years of production knowledge and became a logic map, then a patent-pending product live with paying design partners across three markets. Nine months from brief to live product.
Read the Protée OS case study →FAQ
Common questions
How much does SaaS platform development cost?
It depends on the scope of the first release: how many workflows, user roles, integrations and billing rules it needs. We scope every project after a discovery session and give you a fixed quote for each stage, so you know the cost before the build starts.
What should be in the MVP?
The smallest version that a real customer would pay for. The logic map shows which parts of the process carry the value and which are nice to have. Tenancy, permissions and the core data model go in from the start because they're expensive to change later. Most extra features can wait.
Who owns the IP?
You do. The code, the repository, the data model and the product are yours. We don't license your platform back to you or keep a share of it.
Can you build it and then hand it over?
Yes. Every build comes with the code, documentation and the logic map, so your own team or another developer can take it on. If you'd rather we keep building and maintaining it after launch, we can do that too.
Turning a process into a product?
Tell us what the process is and who would pay for it. We'll tell you what the first version needs and what can wait.
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